Shipping Information and Return Policy

Shipping Information


Please note that freight charges are based upon normal ground delivery to the 48 contiguous states. Extra shipping for delivery to Alaska and Hawaii, International destination as well as any expedited shipping methods will be quoted and communicated before the order is processed.

Should you require a more accurate estimate please contact a Crestline Customer Service representative at 866-488-4975.

Returns and Exchanges


Due to the fact that our entire product line is customized, all returns and exchanges must be pre-authorized.

Should you have the need to return or exchange the product you ordered, please contact a Crestline Sales Representative at 1-866-488-4975 to obtain a return authorization number.

Disclaimer: Crestline takes great care to make certain that products advertised on our website appear as true to their actual colors as possible. Due to the wide variation in color presentation among computer monitors, however, it is impossible to ensure that all customers will receive an accurate representation. For this reason, we regret that we cannot guarantee that product colors will match customer expectation. Crestline offers up to $10 in product samples (excluding apparel) free of charge as a service to our customers. If you are uncertain about a specific product or color, please request a sample