Customer Testimonials

I cannot complain at all and my experience with your company was outstanding!! I did have a little trouble placing my order, but got on live chat and on the telephone with Eric and he was very cooperative and took care of my orders. We are very pleased with our products and will be placing orders with your company from now on. Your catalog came to us at a very good time and we did not know of your company. You had exactly what we were looking for and getting the products to us in a timely manner was excellent. As I said, we are excited and very pleased with our products. So far, everyone has had very favorable comments.
- Teresa, TN   February, 2018
My overall experience has been a positive one and I loved the e-mail order acknowledgement along with an e-mail from my account representative.
- Stacy, OH   January, 2018
Our experience with Crestline was A+ from product selection, great customer service, a product with our logo and receipt of the product right on schedule.
- Wendy, PA   January, 2018
I was extremely pleased with the service I received. The person was pleasant, knowledgeable and efficient. The order was done to my specifications and was delivered when Iit was convenient for me to receive it. I also realized after I ordered it that I needed more..this was quickly accomplished! When the additional amount was mistakenly deleted from the order it was sent overnight at my convenience. Couldn’t ask for anything more! Kudos to my salesperson! Thanks.
- Miriam, NY   December, 2017
My order was filled promptly and arrived a couple of days sooner that expected. (which worked our great) I corresponded by email and was very happy with the quick response.
- Mary, CA  December, 2017
I don't think there is anything that could have made this better. Rebecca Purrington was our rep and she did an outstanding job. Ordering went smoothly and we received the products quickly and our customer was thrilled. A+ Experience all the way around. We have battled with a company before that didn't feel our little mom and pop business was worth their time and it showed in their service. Rebecca was amazing, she replied promptly when I had a question and was so easy to work with.
- Amy, IL   November, 2017
I honestly had no issues or problems during my experience. I would highly recommend your company to anyone looking to purchase specialized products.
- Libby, IL   November, 2017
I was very happy with the whole experience. I asked for a sample and received it quickly and then placed the order. The pricing was a lot more reasonable than some other sites I checked. Also, I received the product earlier than the date that I was provided. I would recommend Crestline.
- Daleen, OH   October, 2017
Staff was very knowledgeable about the product and kept me informed about the whole process, including the logo approval process. We needed to complete the process in a timely manner since we were nearing the end of our fiscal year, and staff worked with us to accomplish our goals.
- Leap, TX   September, 2017
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I really can't think of anything. I feel that I have had the absolute best customer service and love your company! I will order from Crestline again in the future and recommend your company to all I know. Rebecca Purrington in Customer service was my representative and she was a huge help every step of the way!! Thank you again Rebecca.
- Lisa, OR    September, 2017
I did not like the initial design I came up with and a salesman went out of his way to help me. We received our product and it looks better than it did online. Love it!
- Lorraine, MI   August, 2017
From the start, it was a very good experience. I worked with Dan Poulin - he was super helpful and informative. Requesting a sample, ordering the product, as well as the delivery, was all done in a timely fashion. The real surprise was the Whoopie pie....WOW! That was unexpected and very tasty! THANKS!! That alone would improve anyone's experience!! Good job!.
- Joy, MN   August, 2017
I would say the customer service is excellent. Very quick responses to questions and concerns. The process was easy to follow and we're happy we received our products on time.
- Dagmar, MD   July, 2017
I am a first time Crestline customer. The website was easy to use, customer support (online chat and artwork) were wonderful to work with; even when I had multiple questions/edits on the artwork.
- Kim, FL   June, 2017
From the beginning of my order til delivery, I was very impressed with the service and the quality of the pens I ordered. I will definitely order again. Also the rep who helped me was fantastic. Thanks again.. Your company should be CrestSTAR, not Crestline.
- Susan, MD   June, 2017
Everything was great! Customer service from Brady was awesome, order shipped quickly and the quality of the product is great.
- Tonia, LA   June, 2017
Our customer service person was stellar. Mike Randall was quick to respond, explained everything we needed to know, and sent us a Whoopie Pie after we ordered. It was pleasant, painless, and the pie was delish. He checked back with me to verify we received our product and that we were happy.
- Lisa, TX   May, 2017
We have ordered the last few years and are very happy with order, product and delivery outcome every time. No Complaints!
- Linda, FL   May, 2017
I had a great first time experience. My customer service representative was outstanding!
- Rosalyn, FL   April, 2017
It was the best experience I've had with ordering items. Proofing process was excellent. Paul was very helpful. I've given your catalog to other companies!!
- Tina, MT   April, 2017
Everything went very smoothly and the order was taken care of super quickly! I received our items faster than I expected.
- Margaret, IL   April, 2017
Nothing, this is the second time I've ordered from Crestline and both experiences have been great. Customer service was great and efficient on getting me all the information I needed to get my orders in. I will be ordering again from this great company, thank you!
- Celina, AZ   March, 2017
I had a great experience! I've ordered the same product from Melissa Topolewski and received outstanding customer service each time.
- Claudia, FL   March, 2017
The rep that helped me was AMAZING!!!!!! Great guest service, will be ordering form you guys again. The follow up and follow thru are also great.
- Don, CA   March, 2017
It all went great and could not believe how fast we got the finished product.
- Joanna, OH   March, 2017