Start my order?
Crestline
offers many
ways to shop! You can start your
order by...
1. using the category listed across
the top of the page
2. using the keyword, item # or advanced search box located in the top right
corner of the page
3. clicking on any of the areas on the homepage that are of interest to you,
such as “New” or “Employee Picks”
Create a Project
List Project
Lists are a great way to share ideas with colleagues and keep track of items
interesting to your group.
1. When you find an item
of interest, enter the desired quantity in the quantity field and then
click "Add to Project List” button located beneath the pricing
information.
2. Follow the steps indicated.
3. Your Project List will be saved. You can return to continue
your order or share your Project List with a colleague or group.
Share Ideas with
a Colleague When
you’ve
located an item in which you are interested, you can share it with a colleague
three ways.
1. Click the “Share with a Colleague” button located under the
item description area
OR,
2. Add it to a Project List and send it to a colleague or group. See Create a
Project List for more information on this option.
OR,
3. Add it to your Shopping Cart and then select the “I would like to Save
and Email this Shopping Cart to a Colleague” option located under the cart
area and click on the submit button. See Save My Shopping Cart for more information
on this option.
Save My Shopping
Cart Purchasing imprinted products is
usually a process as opposed to a
single step.
To make the process easier, Crestline offers you the option to save
your shopping cart - as a work in progress.
You can return to a saved shopping cart to add more
items, complete item customizations, share with a colleague, or send to Crestline for assistance. If you have multiple
events, you may save multiple shopping carts.
Once you have added items to your shopping cart, select
one of the choices below the cart and click the submit button.
Get a Price
Quote For a quick and easy price quote,
simply add items to your shopping cart. You will be prompted to select your
customization
options and any applicable
setup and run charges will be added to your shopping cart automatically. Your
shopping cart will total the cost of your order.
Shipping charges will not be included at that time. Please estimate shipping
to be 10% of the merchandise value and run charges. Please note that any coupon
offers will not be reflected until you go through the check out process. If
you need a more formal price quote, please contact us.
Request a Free
Sample If you would like a sample to help
in your decision, up to $10. in samples will be sent to you - at no charge.
Products are random colors. Crestline reserves
the right to limit or refuse to send requested samples.
(Samples
of apparel products require an additional
charge.)
Please call us at 1-866-488-4975, and a Customer Service
Representative will assist with your sample request.
Submit My Artwork? Crestline offers you different methods for sending your artwork to us. You may:
• Attach it to your order. When you proceed to "Check Out" you will be prompted to upload your artwork via a "browser".
• Email your artwork to artwork@crestline.com. Please be sure to include your order # and contact information.
• Fax your artwork to 800-242-8290.
• Mail your artwork to:
Crestline
PO Box 2027
Lewiston, ME 04241-2027
In ALL cases, please be sure to include your order # and contact information.
What kinds of artwork can I submit?
Our Graphics department can handle a wide variety of digital file types. The easiest to process are vector-based files, meaning your logo or art is saved as 'vector' art using paths in a program such as Adobe Illustrator.
These files types include: • AI (Adobe Illustrator) • EPS (Encapsulated Postscript) • PDF (Portable Document Format)
With artwork requiring of four colors, we recommend high resolution (300 dpi) files generated in an image-based application such as Adobe Photoshop, and at the scale of the final product you wish the image to be imprinted on. These high resolution file types include: • TIFF • EPS • JPG
In the event that a hard copy of your artwork needs to be faxed to us, or sent through the mail, please try to provide the largest, clearest copy possible.
What are “production days”? Production days are the number of working days it takes a supplier to fill your order. Production time begins after your order has been processed and you have signed off on your proof. Production days do not include the following:
• Holidays and weekends.
• Shipping.
• Art preparation. If you do not have camera-ready artwork, Crestline will be happy to prepare it for you. Please add 2-3 days to your production schedule.
• Non-standard imprints. If your order includes more than one imprint color or location, or requires a number of embroidery stitches beyond what is specified in the item description, the production times listed do not apply.
• Large orders. Quantities higher than the 5th column pricing may take longer to fill. Please inquire on turnaround times prior to placing your order.
• Payment or terms must be met prior to production.
